About Us

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Who We Are - Our Story

Experience a perfect blend of industry expertise, top-notch outsourcing, and improved business processes.

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Projects Completed
We have been able to provide support solutions everywhere in the world.
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Customer Satisfaction
Our company’s commitment to every client demonstrates that they are valued and supported.
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Happy Clients
We satisfied customers from many countries to develop their communities.
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Community Members Empowered
Community Members Empowered We engage, educate, and support communities with the right tools and resources.

Who We Are

One fundamental aspect of IT services is infrastructure management. This involves the design, implementation, and maintenance of the hardware, software, networks, and servers.
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Passionate Team

Our team is dedicated to assisting and serving your business needs around the clock.

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Empowerment

Our business solutions and techniques empower your business through best practices.

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Integrity

As one of the most valued principles of our company, we perform every service with integrity.

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Community Focused

Delivering products that meet the specific needs of the different targeted communities.

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Positive Impact

Through our customer interaction, we foster positivity to create a better life for all.

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Excellence in Service

Through our excellent approach, each project is accomplished beyond the customers’ expectations.

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Collaborative Spirit

Our approach towards teamwork and collaboration is one of the top reasons why our clients love us..

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Client-Centric Approach

We engage in active listening and ensure to address our clients’ individual needs.

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Our Vision for the Future

We partner with you to create long-term and long-lasting business solutions so you can rely on us.

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Commitment to Sustainability

We practice sustainable and reliable methods for your business to build a strong foundation.

OUR TEAM

Our Knowledgeable Experts

Beyond the Call’s professional staff bring a diverse range of specialized skills and expertise. We are dedicated to continuously applying these strengths to find effective ways to enhance the lives of the communities we serve.

Imran Butt – the CEO and founder of Beyond the Call

He possesses extensive experience in business extension, a Fully certified entrepreneur with over 20 years’ experience in customer experience. That is why Imran’s beginning was in customer support and the result is a world-leading company, for which he strives to empower every employee.

Since Beyond the Call’s formation under his stewardship, it has expanded to an international collective of individual visionaries, focused on the BPO contact center’s evolution. Imran’s people-first mindset is evident in the modern customer and employee experiences that he develops and deploys to help some of the world’s biggest businesses excel.

Taking an international perspective and joining forces, Imran Butt challenges businesses to step up their customer relationships paired up with Call Center Guys with the intent to change the world.

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testimonials

Look What our Customers Have to Say About us!

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Their omnichannel support system was easy to integrate into our workflow, and the AI-driven solutions have streamlined our operations. We’ve reduced response times and boosted customer loyalty—it’s been a game-changer.

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The outstanding support from Call Center Guys has been a total game-changer! They provide our customers with five-star customer service and continue to be incredible partners. Thank you, CCG!
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Growing gourmet mushrooms at home with one of our mushroom grow kits is a very unfamiliar process for 90% of our customers. Ahmed from CCG assured me that his team is fully capable of coaching the customers through each step of this time-sensitive process and yielding great results. These assurances came true and we were able to scale our business quickly without having to worry about CS. I cannot recommend CCG enough!
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Why Choose Us Over Others?

At Beyond the Call, we understand the unique challenges our clients face. That’s why we offer tailored BPO outsourcing solutions that are designed to meet specific needs and drive success. Our team is committed to providing exceptional service, ensuring that your goals are achieved—every time. With top-tier global talent and a focus on continuous improvement, we go beyond the call to deliver results that matter.

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